Help Center
How can we help?
Guides for customers and business owners using Bharosilo across Nepal.
Frequently asked questions
How do I write a review?
Open the business page and choose Write a Review. Select a Laliguras rating from Poor to Excellent, describe your experience in at least 10 characters, and submit. You can add photos to support your review.
How do I claim my business?
Open your business page and choose the claim option. Submit your contact details and supporting evidence, verify your business email, and the operations team will review your claim.
What does a verified badge mean?
It means Bharosilo verified relevant business or ownership information. It does not imply endorsement, superior quality, guaranteed service, or a higher rating.
How do ratings work?
Businesses are rated with Laliguras flowers from 1 (Poor) to 5 (Excellent). The displayed average is computed from approved customer reviews.
How do I manage my business information?
Sign in and open Manage from your account. There you can edit your profile, upload photos, reply to reviews, invite team members, and see how often your profile is viewed.
How do I report a problem?
Use the Contact Us page to reach our support team. For a specific review or photo, use the report option where it appears so moderators can review it.